KPD e-News Release: Applications Being Accepted for Communications Specialist in Kingsport 911

Kingsport Police Department

Dale Phipps, Chief of Police

200 Shelby Street • Kingsport, TN 37660

SUBJECT: Applications Being Accepted for Communications Specialist in Kingsport 911
DATE: April 5, 2022
The City of Kingsport is currently accepting applications for the position of Communications Specialist to serve in the Kingsport 9-1-1 Emergency Communications Center. Communications Specialists, also known as Dispatchers, are the calm, yet highly trained, voice on the phone whenever a citizen calls 9-1-1 for assistance in an emergency.

Starting salary is $15.38 per hour or $31,997 annually. Pay incentives are negotiable for applicants with prior 9-1-1 dispatch experience.

City of Kingsport employee benefits include direct payroll deposit; paid vacation, holiday, and sick leave; employee life insurance; optional supplemental and dependent life insurance; long-term disability; health insurance; optional dental and vision insurance; flexible spending accounts; education tuition and fitness membership reimbursements, Mission Square 401 retirement; and optional Mission Square 457 retirement.

Applications are being accepted through Sunday, April 17, 2022. All applications must be submitted online by visiting the following link:

The Communications Specialists of Kingsport Central Dispatch process roughly a quarter of a million telephone calls annually. Approximately twenty percent (50,000) of these calls are emergency calls to 9-1-1. Although a division of the Kingsport Police Department, Kingsport Central Dispatch also provides services for the Kingsport Fire Department, Sullivan County E.M.S., Kingsport Life Saving Crew, and other city departments and functions.

Kingsport Central Dispatch moved into the current 7,500 square foot, state-of-the-art, 9-1-1 Emergency Communications Center in Downtown Kingsport in October 2015. Central Dispatch had previously been housed in a cramped 1,000 square foot space on the second floor of the Kingsport Justice Center since 1989. Prior to that, Central Dispatch operated out of the basement of the Civic Auditorium.

Kingsport Central Dispatch personnel serve under the supervision of the Executive Director of Kingsport 9-1-1, and when fully staffed include a Communications Supervisor, a Technical Services Coordinator, 4 Shift Leaders, and 16 Communications Specialists, all of whom are Emergency Medical Dispatch (EMD) certified.

For additional information regarding Kingsport Central Dispatch, please visit the following links:

For assistance with the application process, please contact the City of Kingsport Human Resources Department by calling 423-229-9401. For questions regarding the position of Communications Specialist/Dispatcher, please call the Executive Director of Kingsport 9-1-1 at 423-229-9358.

Thomas M. Patton, Public Information Officer

Kingsport Police Department Professional Standards Unit

423-229-9433 (Desk) • 423-343-9749 (FAX)


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