KPD e-News Release: 9-1-1 Adjusted Rates to Take Effect January 1, 2015

Kingsport Police Department

200 Shelby Street • Kingsport, TN 37660

ThomasMPatton • 423-229-9433 (Desk) • 423-224-2786 (FAX)

SUBJECT: 9-1-1 Adjusted Rates to Take Effect January 1, 2015
DATE: December 15, 2014
The following announcement is being made by the Kingsport Police Department on behalf of the Kingsport Emergency Communications District. For additional information concerning this release, please contact Kingsport 911 Director, Lt. Jerry Mowl by phone at 423-229-9358 or by email at JerryMowl.


DECEMBER 15, 2014

Kingsport , TN – The Tennessee General Assembly passed the 911 Funding Modernization and IP Transition Act of 2014 (“the Act”) on April 25, 2014. The Act, effective January 1, 2015, updates the existing model for funding 911 to account for changes in technology and consumer choice by establishing a single, uniform 911 surcharge rate.

The new uniform rate accounts for advancements in technology needed to provide Tennesseans with prompt and accurate 911 services, and it is intended to adequately fund local 911 services in light of the ongoing reduction of landline use across the State. Accordingly, Kingsport residential and business lines, currently charged at $0.65 and $1.50 respectively, will be adjusted to $1.16 per month. The cellular 911 surcharge will also be adjusted from $1.00 to $1.16 per month.

“Our highest priority is the safety of the citizens of Kingsport. 911 call takers and dispatchers remain dedicated to ensure the quality of 911 service and response,” said Kingsport 911 Director, Lt. Jerry Mowl.

The Act also supports the state’s Next Generation 911 program. Next Generation 911 will provide better information and data to first responders, which allows local 911 operators to more quickly assess an emergency and ensure that the necessary equipment and personnel can promptly respond to the scene.

“The 911 Funding Modernization and IP Transition Act of 2014 will provide the resources necessary to ensure that the citizens of Tennessee receive the best 911 service available,” said the Tennessee Emergency Communications Executive Director, Curtis Sutton.

The new uniform rate goes into effect January 1, 2015. Customers will likely notice a change reflecting the new rate on their January telephone and cellular phone bills.

Thomas M. Patton, Public Information Officer

Kingsport Police Department Professional Standards Unit

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